This automations page is moving! We've been working hard at building out our tools documentation at tools.slack.dev — the new home of our Deno Slack SDK and Slack CLI docs! You can start using the new docs today, but we'll keep the content on both sites up to date during the transition.

Zendesk

Connector functions are a new addition to Slack automations. We recommend understanding the systems and APIs you're integrating with before setup.
Connector Description
AddTags Add tags
CreateTicket Create a ticket
RemoveTags Remove tags
UpdateTicket Update a ticket